Posts tagged: merchandise promotion

How Free Certificate Promotions Work

The vast majority of consumers hold to the traditional folk wisdom that if a deal looks too good to be true, it probably is.  If they don’t discount it immediately as some sort of scam, they are at least deeply suspicious, wary of requirements, conditions, and loopholes.  That want to know “what’s the catch?”

Unfortunately, free rebate certificate promotions fall into this “too good to be true” category.  If you tell a potential customer that, for example, if they buy a car you’ll give them a certificate for $500 worth of free gas, they are instantly suspicious and on their guard.  Many will ask you what the catch is.  Consequently, if you use free gas and grocery promotions (we offer six categories plus a Combo), you have to know them backwards and forwards. You need to be able to explain to a customer, on a moment’s notice, exactly how the gas and grocery certificates work so thoroughly that they have no doubts left that the offer is indeed legitimate.  To help you in that, this article will explain in detail just exactly how free gas and grocery promotions work. 

First, you (the store owner) purchase a number of these free certificates from a redemption company.  You buy them at a greatly discounted rate, paying “pennies on the dollar”.  You then use these certificates as an incentive to get customers to buy your product or service.

The best analogy that you can use to explain the process to your customer are the mail-in rebates for items at electronics stores like Best Buy.  The customer pays full price for the item, mails in the rebate receipt, and within a few weeks the company mail back a check for the rebate amount.

To use free gas and grocery promotions, the customer must: (for this article I’m referring to Gas and Grocery but we have six categories available – Gas, Grocery, Dining, Pharmacy, Pet and Retail

1. Choose a gas station (for gas certificates) or grocery store (for grocery certificates) that they want to use their certificate with.  They can choose any store they want, but then must always use the same store for the entire certificate redemption period.

2. Activate the free gas or grocery certificate, and state which store they plan to use it at.  They can ONLY do this online.
(Your customer must have access to a computer)

3. The redemption company provides the customer a redemption coupon that is printable from the registration site (much like a mail-in rebate form) with the customer’s name, activation number, and month & year the coupon needs to be sent in on.

4. On the first day of the next month, the customer begins saving receipts of their gas and/or grocery purchases. 

5. At the end of the month, the customer mails in the redemption coupon for that month and their receipts to the redemption company. Receipts must be entered by the end of the month and mailed before the 15th of following month – see “Terms and Conditions” on actual certificates. 

6. If their receipts show they have spent at LEAST $100 on gas or groceries that month at the store they previously selected, the redemption company will mail the customer a $20 VISA gift card or make a “Direct Deposit” on their Visa card which the customer may use anywhere. ( or Option B – 24 hour turn around after approval of physical receipts)

7. They continue this process until the certificate amount is used up.  For example, if they received a certificate for $100 in free gas, they can get $20 in free gas once a month for five months.  If they get a certificate for $500 in free gas, they can get a gift card for $20 worth of gas once a month for 25 months ($20 per month x 25 months = $500.00).

That’s how it works.  The customer does have a few hoops to jump through, and a deadline each month, but nothing unreasonable.  If you explain this clearly enough to them, hopefully they’ll become convinced that your free gas or grocery promotion is legitimate.  That builds customer trust—something worth its weight in gold in a competitive marketplace.

The following is a “Industry Specific” slideshow presentation on HOW the actual system works.
This presentation is for the “Home Security” industry.
http://incentivesgroceryandgas.com/slideshow/security/starrebates

Only the Best,

Michael Goulet – TL
Direct Strategies, Inc.
“The Incentive Pros!”
http://incentivesgroceryandgas.com
http://www.incentivebasedpromotions.com/    (Star Rebates)

Testimonials Just Keep Coming!

Another testimonial from a satisfied business owner.

April 19, 2010

Dear Mr. Pouls:

We have a successful furniture business in Waite Park, Minnesota. We researched Star Rebates and contacted some companies that have done business with you. We learned that Star Rebates has a stellar reputation and that you have had no problems.

The Star Rebates program is simple and is set up to help the customers avoid mistakes, such as sending in the wrong receipts. Our customers are receiving their rebates via gift cards and direct credit to their Visa cards. We have had several customers comment on how much they like the program, and we have even had previous certificate holders return to make additional purchases!

We definitely are pleased with the promotional value of this program, and our customers have expressed their appreciation to us. We will continue to take advantage of this program – it has been a great resource!

Star Rebates is doing a fantastic job in providing our customers with very efficient and timely service. Please feel free to contact me if you have any questions regarding this program. Thank you Star Rebates!

Sincerely,
Phil Loch and Dale Dirkes

Here is and industry specific presentation just created for the Home Security Business. Will have more presentations soon covering multiple industries.

Check how our Rebate Certificate can be used in your business.

http://incentivesgroceryandgas.com/slideshow/security/starrebates

Our Introduction Presentation

2010 Product Review – Our Certificate Program “Star Rebates”

Over the next few days I’m going to send detail information on our products and invite you to review and see how these products could be used in your business. With our products, Video Presentations and documentation all your questions will be easily addressed.

The majority of the information below was compiled and provided by my associate and Franchisee owner Angela Smith of Direct Strategies, Inc.

Rebates:

The definition of a rebate is important for you to understand. If you do not understand it, then you will review the Terms & Conditions and think they are harsh. Rebates are our most popular program but they do require work. The definition of a rebate is that you need to do things in order to obtain your rebate. We offer other products which programs are much simpler, but the rebate program has the biggest “wow” factor. You have to decide what is best for you. I would like to outline below the benefits and possible challenges of rebates so that you can make a clear decision. Our site allows you to take a “Demo” tour of our system.

Benefits:

* In the rebate program the customer receives $100, $300 or $500 based on the rebate you select. The way that they receive this rebate is they either get a $20 visa gift card each month until it has equaled $100, $300 or $500 or by simply providing a credit card number, they can receive a $20 credit to that number every month until they reach the full value of the rebate.

* The customer enjoys their rebate by going to the web site www.MonthlyGiftCards.com and entering their pass code and expiration date. After they enter that information they simply fill out the registration form and send it in within ten days with a $12.95 registration fee. The registration process takes less then a minute.

* During the registration process they must select a brand that they plan to shop at in order to obtain their rebates. So if they select a fuel rebate, they have to select a gas brand like Exxon or Shell or any other brand and they must shop their each month and send in $100 in receipts from that brand in order to collect their $20.

* The two most popular rebates are food and fuel because most people can spend $100 a month in food and $100 a month in fuel so they are not being asked to do anything more then they would otherwise do. If they do not spend $100 a month or they spend it at the wrong store then they cannot submit those receipts for that month’s $20. But they are not disqualified from the program, they just miss that one month.

Possible Challenges

* Point #3 of the Terms & Conditions explains to the customer that once they register they have ten calendar days to send in their registration form along with a $12.95 cashiers check or money order. This is done so that the rebate company does not receive bad checks with no recourse.

* Each household is permitted to submit one rebate certificate per type per year. There are five types, so each household could have one food rebate, one fuel rebate, one dining rebate, one pharmacy rebate and one retail rebate.

* The redemption process is an online process which has worked wonderfully for both the rebate company and the customers. Each month the customer goes to www.MonthlyGiftCards.com and clicks on the button labeled “add a receipt.” They enter for example $50 at BP Oil. The reason this system is so successful is because the system will tell you if you made a mistake or if you are pre approved. So at the end of the month, simply print out your Pre-approval Form and send it in with your receipt and you already know you are pre approved so you will either get $20 credited to your existing visacard or a new $20 visa gift card – whatever you select. Because this is an online process, some customers may not be able to easily take advantage of the program – if they do not have access to a computer.

* Finally, if you get the $20 credited to an existing Visa, then there is no expiration date to use that $20. If you get a visa card, you must use your credit within 90 days or there is a $5 monthly charge to the card. Rebates have the “wow” factor that lots of businesses want but they also have hurdles as is inherent in the word “rebate.” Prior to our work with Star Rebate, which has been in business for 12 years and has an A-Rating with the BBB, there have been two other rebate companies that have gone out of business. Those companies that went out of business appear to have planned to go out of business from the beginning as they had no $12.95 registration fees, they charged small amounts of money for their rebates and they had no controls in place as does Star Rebate. For example, Star Rebate has advertisers on www.MonthlyGiftCards.com. These advertisers help support the program.

Rebates make their money on non-usage. In a way, it is sort of like the insurance business. Everyone buys homeowners insurance or even life insurance but if every home burned down or every person died the same day, then the insurance company would go out of business. In the rebate business, the company has been around for 12 years and they have a tried and true model where only 20% of all rebate customers redeem. Some register and forget to send in their $12.95. Others don’t send in their $12.95 because it is not worth it to only get back $20. A rebate program requires a lot of work by the customer and because “life happens”, the majority of people don’t follow through the length of the program. If you look at all of your membership companies today, all of those membership companies give away tremendous benefits that cannot be afforded with a $9.95 membership fee. How do they do it? They do it because only 3% nationwide take advantage of membership benefits. Those statistics can be verified independently. So if you decide to do rebates, now you understand how the model works.

Only the Best,

Michael Goulet – Team Leader
Direct Strategies, Inc. – “The Incentive Pros!”
http://incentivesgroceryandgas.com

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Twenty uses for Gas and Grocery Incentive Certificates

In case you haven’t heard of gas and grocery incentive programs, they work like this:

You, the retailer, buy a large number of certificates for free gas and groceries at a greatly discounted rate (pennies on the dollar). ( View our Presentation Certificate Program PowerPoint)
You then offer these certificates as an incentive for customers to buy your merchandise.  Historically, these types of incentives have worked well, and the gas and grocery incentives are very popular due to the rising cost of both fuel and food in these tough economic times.  The traditional use of these free gas and grocery vouchers is to offer a customer one of these certificates if they buy a certain dollar amount of merchandise from you.  Although that works quite well, there is so much more you can use these gas and grocery certificates for.  This article will give you a list of ideas.

Use gas and grocery incentive certificates to:

·    in exchange for scheduling in-home sales demonstrations
·    get a customer lead to come in and hear your sales pitch
·    get new customers to sign up for new services
·    to get customers to extend the length of their service agreements
·    get dormant customers to order new or repeat services
·    encourage customers to make big purchases
·    as customer loyalty rewards for repeat business
·    reward customers who refer new customers to you.
·    to get more traffic for seasonal businesses (like landscaping) during off-months
·    to encourage customer spending during economic downturns
·    to attract big crowds for grand opening events
·    to create free advertising through a local media buzz
·    to win out over competitors who normally could undersell you
·    as the prize for employee sales competitions
·    to encourage employees to hit sales goals
·    as employee attendance or safety rewards
·    use a few certificates cards for your company’s vehicle fleet – everyone likes free gas, even you!

For Non-Profit Organizations:

·    to encourage higher donations during fund raising
·    as prizes for raffles or other contests
·    to generate attendance and sell more seats at seminars

As you can see, there are tons of ways to use gas and grocery incentive certificates.  A little creative thinking will take you a long way.  As a general rule of thumb, the trick is to find out what the key is to making a sale, then offer the gas and grocery incentive certificates to get customers to do just that.

Let me give you an example.  In automotive sales, for example, if you can get the customer behind the wheel for a test drive, the chances that they’ll buy the vehicle rises dramatically.  Knowing this, a car dealership in New York ordered 700 gas certificates, and offered them to customers during a weekend event in exchange for just coming in and taking a car for a test drive.  By 5:00 AM the morning of the event, they had people lined up outside the door.  By the end of the first day, they had to place an emergency phone call to order more gas certificates just to make it through the weekend.  The sales campaign worked so well, that dealership now orders 5,000 gas certificates per month on a regular basis.

If you try a gas or grocery incentive-based sales campaign, tinker with different approached and conditions for customers to get the incentive certificates.  Experiment and find the approach that works best for your particular business.

Michael Goulet – Team Leader
Direct Strategies, Inc.
“The Incentive Pros!”
http://incentivesgroceryandgas.com
w-612-377-5262
Fax-480-304-9095
michaelg@freegrocerycenters.com

How to get the Most out of Your Fr*ee Gas and Grocery Promotion

Gas and grocery promotions ( also Merchandise and Pharmacy available April 1, 2009)—offering certificates for free gas or groceries to encourage customers to make purchases—has the potential to drastically improve your business, sales, and profits. Note that we only said “potential”. Like any other sales campaign, if you don’t do free gas and grocery promotions just right, you’ll only get mediocre results—or possibly no results at all. This article will give you some hints and tips on how to get the most out of free gas and grocery promotions.

ADVERTISE, ADVERTISE, ADVERTISE

First and most importantly, you HAVE to advertise a free gas and grocery promotion as much as possible. The purpose of free gas and grocery promotions is to get customers into your store who wouldn’t normally come, and to make purchases they wouldn’t otherwise make. If you DON’T advertise the free gas and grocery promotion adequately, what you’ll get instead are people who come to your store planning to make a purchase anyway, and consider the free gas or grocery certificates a pleasant, but unexpected, surprise bonus.

There are many ways to advertise. Blast emails are probably the cheapest. A direct mail campaign to a targeted audience is also effective. Finally, spend the money to place an advertisement where it will reach a large general audience, like an ad in the local newspaper or a commercial during the local news. The goal is to make as many people as possible aware of your free gas and grocery promotion.

BIG DEAL

You also have to make the deal sufficiently sensationalistic to turn heads. If, for example, you only offer a certificate for $50 worth of free gas if a customer makes a $1000 purchase, that’s not going to encourage very many people to come into your store. In general, the closer the values of the purchase and the free gas and grocery certificate are, the more people will respond. That same $50 free gas certificate, if offered in exchange for a $100 purchase, will generate more interest. A $500 free grocery certificate in exchange for a $1000 purchase will have the same effect. The ultimate is to offer a certificate equal to the amount of the purchase—for example, a $300 free gas certificate for a $300 purchase—because customers will see that as “free money”, and consider themselves fools not to take you up on the offer.

MEDIA MATTERS

If your free gas and grocery is sufficiently sensationalistic (such as in the last example mentioned above), it might generate enough interest to be newsworthy. Contact your local newspaper and television news program, and let them know about your sale. There’s always the chance they’ll have a slow news day, and decide to run an article or news report on your free gas or grocery promotion. This is essentially fantastic, free advertising. Even if your local media declines to do a spot on your promotion, you haven’t really lost anything—it takes almost no time or money to have made a phone call or mailed a letter.

FOLLOWUP AND FEEBBACK

Finally, make it as easy as possible for customers to collect on their free gas and grocery certificates. Your free gas and grocery campaign can backfire if the first round of certificate holders grumble to their friends that your promotion wasn’t all it was cracked up to be—or even a scam. That’s the kind of free advertising you DON’T want.

Instead, explain the redemption process to your customers in detail. Provide them with written instructions. Finally, purchase your free gas and grocery certificates from a redemption company that makes it simple and easy for certificate holders to get their free gas or groceries, with a minimum of conditions, restrictions, deadlines, or hoops for the customer to jump through.

Michael Goulet
Free Fuel Nationwide Team Leader
http://incentivesgroceryandgas.com
w-612-377-5262
Fax-480-304-9095
michaelg@freegrocerycenters.com


Have you found a program that will appeal to 100% of the population yet?

Do you want to attract new customers to your business? Have you tried the traditional methods of flyers and newspaper advertisements? While these may be somewhat effective, what if you could find a way to get new customers to come to you by spending pennies on the dollar? With the struggling economy, everyone is trying to find a way to get new customers generated, while retaining the customers they have. We have a solution the will use the bad economy to get new customers!

Everyone has to do two things that can’t be avoided. They must put the nozzle in the tank, and food on the table. Use the increasing cost of groceries and fuel to get new customers and reward the customers you have – and keep them coming back! How do you do this? With our program, you offer them an incentive that no one can refuse, and one that will benefit 100% of your customers. Have you found a program that will appeal to 100% of the population yet? We have the answer.

Rebate Certificates reward consumers for being loyal customers of their favorite grocery store, gas station, retail/department store, pharmacy, spa, movie theatre, restaurant or sporting event. That’s eight different categories which, in exchange for submitting their monthly receipts, customers get $100, $300, or $500 in Visa cards as a “thank you” for being a loyal customer!

Offer your customers an incentive program that will give them a gas or grocery certificate, just for spending money with your company. With our certificates, you purchase them for literally pennies on the dollar and offer them to your customers. With this program, you can see an increase in sales of up to 30%. And on top of this, it is guaranteed to work! Just consider the results others have seen:

One car dealership purchased 700 gas certificates as an incentive to test drive vehicles. In a direct mail advertisement combined with a simple newspaper ad, and the dealership had people lined up to test drive vehicles. This has worked so well, this dealership now orders more than 5,000 per month.

You aren’t limited to industry specific businesses. ANYONE can use these certificates as an incentive, including retail locations, banks, contractors, home sales, real estate, churches, medical offices, and more. There is no limit to this.

Purchase these certificates with our current introductory offer is twenty- five certificates. Please contact us for more information on pricing. Can you imagine this kind of traffic to your business and how this will excite your employees? If you don’t see an increase in your business, we will buy back your unused certificates. So contact us to provide your customers with a great product from you and an incentive to go with it.

If you have not received our price list you can OptIn on this site and it will be forwarded.

Please visit my site and review our FAQ for additional details.

Michael Goulet – Team Leader
Direct Strategies, Inc. – “The Incentive Pros!”
http://incentivesgroceryandgas.com
http://incentivebasedpromotions.com/ (Product Site)
http://fundraisingandincentives.com/ (Non-Profit Certificates)
http://fundraisingandtravel.com/ (Non-Profit TravelBook)
w-612-377-5262
Fax-480-304-9095
michaelg@freegrocerycenters.com

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